University Student Travel

Registration with  International SOS (ISOS) is a mandatory requirement for all students and you will be required to complete a Business Travel Request (BTR) for all UniSA related travel to automatically be registered for ISOS.

User Guides

Emergency Travel Assistance

The University has partnered with a Travel Risk Management Company, WorldAware (Chubb Assistance partner),  to offer our staff and students 24/7 medical, safety and security advice, referrals, emotional support, routine and emergency assistance when travelling or living abroad.

  • WorldAware can be contacted from anywhere in the world (24 hours a day, 7 days a week).
  • Call: +61 2 8907 5995 (you can contact the local operator and request a reverse-charge call).
  • Website: - refer here for the instructions to register online
  • University member number (STAFF): 03PP005662
  • University member number (STUDENTS): 03PP006335   or
  • Download the Assistance App: TravelKit

The mobile app provides immediate access to the assistance centre where medical, security or logistical experts are on hand to provide routine advice or support in an emergency. You will find up-to-date advice and real-time alerts for the locations you are travelling to.

Emergency Number Cards will be supplied by the University Travel Team within the Trip Folder upon finalisation of your travel request.

Health and Safety Information

It is the responsibility of University travellers to ensure that they have the required inoculations when travelling on official University business. The UniSA Health Medical Clinic provides information on medical requirements.

Travel Insurance

Travel insurance is an essential part of University travel. Please click here to read the travel insurance policy.

A list of Frequently Asked Questions can be found here.

If you have any further questions about travel insurance, please contact the UniSA Insurance Office on: 08 8302 1678.

Smartraveller - Travel Advice

Before your departure, we strongly encourage you to visit the Smartraveller website.

The website contains important information you need to know about travel documents, up to date travel advisories on destinations you may be travelling to on behalf of the University, travel tips and more.

Please do not hesitate to contact the Travel Team on extension 26430 if you have any questions.