02 April 2025
A new study has revealed that Australia’s public libraries are struggling to adequately support people with print disabilities, leaving a significant portion of the population without access to essential reading and learning materials.
The research, published in the Journal of the Australian Library and Information Association, highlights systemic barriers that individuals with vision impairments, dyslexia and other disabilities face when trying to access public library services.
According to Vision Australia, approximately 18% of adult Australians experience a print disability, making equitable library access a pressing issue. The study reveals that despite nearly all public libraries carrying ebooks, audiobooks and large print editions, access to these resources is often hindered by inaccessible formats, websites and catalogues.
Researchers from the University of South Australia (UniSA) and the University of Sydney identified the following key issues:
- Low confidence in accessibility of ebooks and e-audiobooks
- Limited awareness and training among library staff about how to help patrons with print disabilities
- Low confidence among library staff in accessibility of their library websites and catalogues
- Limited awareness of existing services among the print disability community
- A need for stronger engagement with the print disability community and better marketing of available resources
- Inconsistent funding and policy approaches across different library networks
The researchers say that access to information is a “fundamental right, not a privilege” and that “libraries must be equipped to serve all members of the community, regardless of their ability to read standard print materials.”
“The importance of addressing these barriers cannot be overstated,” says UniSA researcher Dr Jo Kaeding.
“Research shows that 82% of people with print disabilities rate reading for pleasure as ‘very important’ in their lives. Not only is reading linked to numerous literacy-related benefits; it also opens doors to broader general knowledge.”
Positive change may be on the horizon. In June 2025, the European Accessibility Act of 2019 will come into effect, requiring a range of products and services – including ebooks – to be produced and available in accessible formats for the European market.
While the directive affects European publishers, Sydney University researcher Dr Agata Mrva-Montoya says it will also have an impact for Australian publishers wanting to sell books in European markets and is expected to increase the number of accessible ebooks available in Australia.
“Australian public libraries have a long history of serving print-disabled communities,” Dr Kaeding says. However, the convergence of new legal frameworks, digital technologies and changing user preferences demands a fundamental transformation in how libraries approach accessibility.”
The researchers recommend increased funding for accessible collections, mandatory staff training in accessibility, and improved engagement with people with print disabilities.
Print Disability and Public Libraries in Australia: Challenges and Opportunities is published in the Journal of the Australian Library and Information Association. DOI: 10.1080/24750158.2025.2467471
…………………………………………………………………………………………………………………………
Media contact: Candy Gibson M: +61 434 605 142 E: candy.gibson@unisa.edu.au
