IT Network Interconnectivity go-live (Project Fusion)
In preparation for Day One of Adelaide University, IT are making some significant changes to the IT network interconnectivity across all our combined campuses.
A major step is the enhancement of the UniSA and UoA IT networks and convergence of the incoming and outgoing internet connection. This is a significant step towards the two institutions coming together allowing us to operate seamlessly and collaboratively as one university.
In order to achieve this, a network outage must take place, affecting all UniSA and UoA staff and students at all campuses for a short period. The impact may vary depending on campus, foundation university system, and work area so it is important that you read the information.
The detail on this page will be updated should any changes occur.
On this page
Timeline
The outage will take place on Saturday 5 April, with varying impact, depending on campus, foundation university system, and work area:
| UniSA |
|---|
| The works will take place on Saturday 5 April, with intermittent outages between 12:30pm and 3pm. The works will take place on Saturday 5 April, with a total outage between 7am and 10:30am, and intermittent outages between 12:30pm and 3pm. |
The works will take place on Saturday 5 April, with a total outage between 7am and 10:30am, and intermittent outages between 12:30pm and 3pm.
While we will endeavour to restore the networks as soon as possible, intermittent outages may continue on to Sunday 6 April. We encourage you to prepare for some impact on Sunday 6 April, in case this is required.
Scope outline
Saturday 5 April
| University | 7am – 10:30am | 10:30am – 12:30pm | 12:30pm - 3pm |
|---|---|---|---|
| UniSA | Full outage • ALL systems impacted |
No expected impact | Intermittent network disruptions affecting All Services including: • Internet and Email access • University websites • Learning systems • Student Support systems • Telephony Services • VPN and remote access • Building access |
What do I need to do?
- Please save your work and log off on Friday 4 April by 4 PM at the latest.
- Please prepare to work off campus and save any course material you may require during this time locally on your own device.
- Please do not attend campus or access any of the affected systems outlined above from off campus during the outage.
- UniSA campuses (including libraries) will be closed on Saturday 5 April. The UniSA library will also be closed on Sunday 6 April.
- If you have assignments due this weekend, your course coordinator will be in touch about any changes to due dates. Alternatively, if you require an adjustment to assignment due dates as a result of this outage, please use the standard process to apply for this.
Where can I go for help?
Students are advised to contact Campus Central for more information, or to contact your IT support platform, AskIT (UniSA) for any questions leading up to the outage.
For more information on how to request an assignment extension, visit Ask Campus Central
FAQs
-
What systems will be impacted?
UniSA • Internet and email access
• University websites
• Moodle Learning Management
• Telephony services
• Building Management Systems -
Will there be any changes caused by this outage?
No, all impacted systems should return to normal after the outage period.
-
Will this impact only if you are on campus?
Access to the impacted systems will be unavailable, whether accessed from on or off campus.
-
Why can’t this be done overnight?
The size and scope of the work required means that it cannot be completed within just one night. Completing the work over the weekend allows sufficient time to complete the required tasks including testing and restoration, while minimising disruption and ensuring networks to be fully functional in time for business to resume Monday 7 April.
-
What does this mean for me?
We are asking students to plan not be on campus or access any of the affected systems during the outage.
Students are asked to use the standard process to apply for adjustments to assignment due dates if required as a result of the outage.
For more information on how to request an assignment extension, visit Ask Campus Central.
-
Where can I find more information or ask for support?
For more information, contact Campus Central.
Important note: IT service desks will NOT be available during the outage.
