The Centre for Tourism and Leisure Management has now merged with the membership of the new  Centre for Enterprise Dynamics in Global Economies (C-EDGE).

CTLM will continue to undertake world-class research and provide services that inform the tourism and leisure industries.

Preparing tourism for the future

UniSA's Centre for Tourism & Leisure Management - CTLM - leads research in tourism, hospitality, events, sport and leisure.

CTLM conducts quality research to inform management practices in the tourism and leisure industries. We support organisations operating in these dynamic industries, providing applied knowledge and research insights to our local, national, and international partners.

We have a strong track record in assisting industry and organisations in strategic and operational planning; ensuring they are able to respond effectively to the very latest developments and trends.

Our research centre has expertise across the following themes:

  • entrepreneurship and enterprise performance in tourism, hospitality and events
  • event management, event visitor experiences, impact of events
  • health and wellness, lifestyle
  • internationalisation of hospitality, China hospitality industry, destination image
  • service quality and operational management in the events, sports, and leisure industries
  • sociology of hospitality and tourism
  • tourism behaviour, market segmentation and destination marketing
  • understanding tourism and leisure experiences

Unique to CTLM is the CERM Performance Indicators® (CERM PI) industry research.  CERM PI was initiated in 1990 to facilitate quality management in leisure industries.

Our research

  • global-travel-delivery China tourism and Australia-China tourism relations minus-thin plus-thin

    China tourism and Australia-China tourism relations

    Entrepreneurship, innovation and sustainability is an important area of research worldwide, but these topics have become increasingly relevant in several emerging countries of Asia. Quite often there is a need to examine the validity of assumptions behind generic business theories and the areas of entrepreneurship, innovation and sustainability. Developing a contextualised understanding of these topics in Asia comprises a significant component of our research agenda.

    We have also initiated research in some less explored topics such as migrant entrepreneurship, millennial (including Gen Z) entrepreneurship, arts and cultural entrepreneurship, senior entrepreneurship and born-digital start-ups in Asia.

    For more information contact the theme leader, Dr Deepak Sardana.

  • waiter-service-restaurant Entrepreneurship in the tourism, hospitality and events sectors minus-thin plus-thin

    Entrepreneurship in the tourism, hospitality and events sectors

    Small and medium enterprises play a critical role in the tourism, hospitality and events sectors. These enterprises are driving forces for economic development and for the sustainability of the tourism industry. Ongoing research is being conducted that examines entrepreneurial activities within these enterprises and the factors influencing business performance.

  • training-aerobics-exercise Health and wellness, lifestyle minus-thin plus-thin

    Health and wellness, lifestyle

    Healthy lifestyles have been identified as a long term priority theme for University research. Health benefits considered in a more wholistic paradigm include a range of studies assessing health benefits for customers at public sports and leisure centres. 

  • buildings-global-international Internationalisation of hospitality, China hospitality industry, destination marketing minus-thin plus-thin

    Internationalisation of hospitality, China hospitality industry, destination marketing

    Internationalisation of firms from developing countries will be an important theme in future hospitality research. Such research will study the nature of relevant stakeholder relationships that will determine the activities, pace and progress along such firms' internationalisation paths. China's hotel industry is a substantial and growing presence in Chinese society, has been at the forefront of the country's reform processes, and in particular will play a significant role as a protagonist in the internationalisation story. Future research will examine firms' prospects of internationalisation, internationalisation activities already undertaken, factors that support or inhibit internationalisation, and future intentions and plans for internationalisation.

  • column-chart-growth Service quality and operational management in the events, sports, and leisure industries minus-thin plus-thin

    Service quality and operational management in the events, sports, and leisure industries

    Service quality, satisfaction and customer behaviour analysis in sport, leisure and tourism is considered as a major focus of the Centre. The CERM Performance Indicators roject (CERM-PI) has developed benchmarks for operational performance and customer service quality for public sport, aquatic and leisure centres, tennis facilities, and university sport services. 

Publications

  • 2018 minus-thick plus-thick

    Books

    Cashmore, E, Cleland, J & Dixon, K 2018, Screen society, Palgrave Macmillan, UK.

    Cleland, J, Doidge, M, Millward, P & Widdop, P 2018, Collective action and football fandom: a relational sociological approach, Palgrave Macmillan, Cham, Switzerland.

    Book Chapters

    Cleland, J 2018, 'Britain's first openly gay football referee: the story of Ryan Atkin', in R Magrath (eds), LGBT athletes in the sports media, Palgrave Macmillan, Switzerland, ch. 6, pp. 1-19

    Rentschler, R, Lehman, K & Fillis, I 2018 'A private entrepreneur and his art museum: how MONA took Tasmania to the world', Creative industries and entrepreneurship: paradigms in transition from a global perspective ch. 7, pp. 136-155. 

    Sigala, M 2018, 'Festivals and social media: a co-created transformation of attendees and organisers', in J Mair (ed.), The Routledge handbook of festivals, Routledge, US, ch. 17, pp. 163-172.

    Sigala, M 2018, 'Market formation in the sharing economy: findings and implications from the sub-economies of Airbnb', in S Barile, M Pellicano & F Polese (eds), Social Dynamics in a Systems Perspective, Springer, Netherlands, pp. 159-174.

    Sigala, M 2018, 'Scarecrows: an art exhibition at Domaine Sigalas inspiring transformational wine tourism experiences', in M Sigala & RNS Robinson (eds), Management and marketing of wine tourism business: theory, practice and cases, Palgrave MacMillan, Switzerland, ch. 16, pp. 313-343.

    Sigala, M 2018, 'Social media and the transformation of the festival industry: a typology of festivals and the formation of new markets', in J Mair (ed.), The Routledge handbook of festivals, Routledge, US, ch. 11, pp. 102-110.

    Thompson, A-J, O'Boyle, I & Meany, C 2018, 'Sport and social media', in D Hassan (ed.), Managing sport business: an introduction, 2nd ed., Routledge, UK, ch. 31, pp. 628-647.

    Journal Articles

    Assaker, G, Hallak, R & O'Connor, P 2018, 'Examining heterogeneity through response-based unit segmentation in PLS-SEM: a study of human capital and firm performance in upscale restaurants', Current issues in tourism, online, pp. 1-16.

    Azmat, F, Ferdous, A, Rentschler, R & Winston, E 2018, 'Arts-based initiatives in museums: creating value for sustainable development', Journal of business research, vol. 85, pp. 386-395.

    Boyle, S, Reaiche, C, Abdullah, A & Murad, MW 2018, 'Understanding influences affecting local visitors to an International Arts Festival', Tourism analysis: an interdisciplinary tourism and hospitality journal, vol. 23, no. 3, pp. 427-432.

    Brown, G, Assaker, G & Reis, A 2018, 'Visiting Fortaleza: motivation, satisfaction and revisit intentions of spectators at the Brazil 2014 FIFA World Cup', Journal of sport & tourism, vol. 22, no. 1, pp. 1-19.

    Cleland, J & Cashmore, E 2018, 'Nothing will be the same again after the Stade de France attack: reflections of association football fans on terrorism, security and surveillance', Journal of sport and social issues, online, pp. 1-16.

    Collins, A, Azmat, F & Rentschler, R 2018, ''Bringing everyone on the same journey': revisiting inclusion in higher education', Studies in higher education, online, pp. 1-13.

    Huang, S, van der Veen, R & Song, Z 2018, 'The impact of coping strategies on occupational stress and turnover intentions among hotel employees', Journal of hospitality marketing and management, vol. 27, no. 8, pp. 926-945.

    Kim, AK & Coghlan, A 2018, 'Promoting site-specific versus general proenvironmental behavioral intentions: the role of interpretation', Tourism analysis, vol. 23, no. 1, pp. 77-91.

    King, K, Shipway, R, Lee, IS & Brown, G 2018, 'Proximate tourists and major sport events in everyday leisure spaces', Tourism geographies, online, pp. 1-19.

    Lee, B, Fillis, I & Lehman, K 2018, 'Art, science and organisational interactions: exploring the value of artist residencies on campus', Journal of business research, vol. 85, pp. 444-451.

    Lee, B, Fraser, I & Fillis, I 2018, 'Creative futures for new contemporary artists: opportunities and barriers', International journal of arts management, vol. 20, no. 2, Winter 2018, pp. 9-19.

    O'Boyle, I & Shilbury, D 2018, 'Identifying enablers and barriers: shaping collaborative sport governance theory', World leisure journal, online, pp. 1-23.

    Sigala, M 2018, 'A market approach to social value co-creation: findings and implications from "Mageires" the social restaurant', Marketing theory, online, pp. 1-19.

    Sigala, M 2018, 'Implementing social customer relationship management: a process framework and implications in tourism and hospitality', International journal of contemporary hospitality management, vol. 30, no. 7, pp. 2698-2726.

    Sigala, M 2018, 'New technologies in tourism: from multi-disciplinary to anti-disciplinary advances and trajectories', Tourism management perspectives, vol. 25, pp. 151-155.

    Soleimani, S, Bruwer, J, Gross, MJ & Lee, R 2018, 'Astro-tourism conceptualisation as special-interest tourism (SIT) field: A phenomenological approach', Current issues in tourism, online, pp. 1-16.

    Su, L, Huang, S & Huang, J 2018, 'Effects of destination social responsibility and tourism impacts on residents' support for tourism and perceived quality of life', Journal of hospitality & tourism research, vol. 42, no. 7, pp. 1039-1057.

    Takos, N, O'Boyle, I & Murray, D 2018, 'Authentic leadership in nonprofit sport organization boards', Journal of sport management, online, pp. 1-14.

    Tower, J, McGrath, R, Sibson, R, Adair, D, Bevan, N, Brown, G, Foley, C, Fullagar, S, Gray, L, Hawkins, C, Jeanes, R, Kerr, R, Martin, K, Maxwell, H, McDonald, K, Peel, N, Reis, A, Xing, T, Yerbury, R & Zimmerman, JA 2018, 'State of leisure studies in Australia and New Zealand', World leisure journal, vol. 60, no. 1, pp. 58-66.

    Conference Papers

    Higgins-Desbiolles, F 2018, 'The Walled Off: the paradoxes and promises of Banksy's hotel in Palestine', CAUTHE 2018: Get smart paradoxes and possibilities, CAUTHE, pp. 188-199. 

    Sigala, M 2018, 'How 'bad' are you? Justification and normalisation of online deviant customer behaviour', in R Schegg & B Stangl (eds), ENTER2017 eTourism Conference, Springer, pp. 607-622. 

  • 2017 minus-thick plus-thick

    Books

    Cummins, PG, O’Boyle, I & Cassidy, T 2017, Leadership in sports coaching: a social identity approach, Routledge, UK

    Book Chapters

    Brown, GP & Lee, IS 2017, ‘Sport tourism’ in T Bradbury & I O’Boyle (eds), Understanding Sport Management: international perspectives, Routledge, US, pp. 259-272

    Cleland, JA 2017, ‘Online racial hate speech’ in E Martellozzo & EA Jane (eds), Cybercrime and its victims, Routledge, UK, pp. 131-147

    Cleland, JA 2017, ‘The English Premier League in a global context’ in R Elliott (ed), The English Premier League: A Socio-Cultural Analysis, Routledge, UK, pp. 70-83

    Di Pietro, L, Guglielmetti Mugion, R, Renzi, MF, Toni, M & Sigala, M 2017, ‘Have social networks changed travellers’ waiting experience? An exploratory study on the airport sector’ in U Gretzel & M Sigala (eds), Advances in social media for travel, tourism and hospitality, Routledge, UK, pp. 224-235

    Hallak, R & Assaker, G 2017, ‘Using partial least squares structural equation modeling (PLS-SEM) to examine complex models in tourism research’, Management science in hospitality and tourism: Theory, practice and applications, CRC Press, Canada, pp. 99-124

    Huang, S 2017, ‘Laws and regulations shaping outbound tourism: the case of China’ in PL Pearce & MY Wu (eds), Bridging tourism theory and practice volume 7: the world meets Asian tourists, Emerald Group Publishing Limited, UK, pp.21-38

    Kim, K 2017, ‘Australia’s food tourism experiences and the Korean market’ in PL Pearce & MY Wu (eds), Bridging tourism theory and practice volume 7: the world meets Asian tourists, Emerald Group Publishing Limited, UK, pp. 169-185

    Lee, IS & Brown, GP 2017, ‘Sport event management’ in T Bradbury & I O’Boyle (eds), Understanding sport management: international perspectives, Routledge, US, pp. 243-258

    O’Boyle, I 2017, ‘Sport governance’ in Trish Bradbury, Ian O’Boyle (eds), Understanding sport management: international perspectives, Routledge, New York, pp. 145-159

    O’Boyle, I 2017, ‘Strategic management in non-profit sport’ in T Bradbury, I O’Boyle (eds), Understanding sport management: international perspectives, Routledge, New York, pp. 116-129

    O’Boyle, I & Bradbury, T 2017, ‘The continuing evolution of sport management’ in Trish Bradbury, Ian O’Boyle (eds), Understanding sport management: international perspectives, Routledge, New York, pp. 273-281

    O’Boyle, I & Bradbury, T 2017, ‘The new sport management environment’ in T Bradbury, I O’Boyle (eds), Understanding sport management: international perspectives, Routledge, United States, pp. 3-10

    Sigala, M 2017, 'Cruise itinerary planning' in RK Dowling & C Weeden (eds), Cruise ship tourism, CABI, UK, pp. 524-545.

    Sigala, M 2017, 'Social media, knowledge management, market research, business intelligence, social media analytics' in U Gretzel & M Sigala (eds), Advances in social media for travel, tourism and hospitality, Routledge, UK, pp. 237-241.

    Sigala, M 2017, 'Value co-destruction in service ecosystems: findings from TripAdvisor' in U Gretzel & M Sigala (eds), Advances in social media for travel, tourism and hospitality, Routledge, UK, pp. 26-40.

    Journal Articles

    Brown, GP, Essex, S, Assaker, G & Smith, A 2017, 'Event satisfaction and behavioural intentions: examining the impact of the London 2012 Olympic Games on participation in sport', European Sport Management Quarterly, pp. 1-18.

    Cleland, JA, Anderson, C & Aldridge-Deacon, J 2017, 'Islamophobia, war and non-Muslims as victims: an analysis of online discourse on an English Defence League message board', Ethnic and Racial Studies, pp. 1- 17.

    Cleland, JA, O'Gorman, J & Webb, T 2017, 'Respect? An investigation into the experience of referees in association football', International Review for the Sociology of Sport, pp. 1-15.

    Cleland, JA 2017, 'Sexuality, masculinity and homophobia in association football: an empirical overview of a changing cultural context', International Review for the Sociology of Sport, pp. 1-13.

    Cleland, JA, Magrath, R & Kian, E 2017, 'The Internet as a site of decreasing cultural homophobia in association football: an online response by fans to the coming out of Thomas Hitzlsperger', Men and Masculinities, pp. 1-21.

    Gao, H, Huang, S & Brown, GP 2017, 'The influence of face on Chinese tourists' gift purchase behaviour: The moderating role of the gift giver-receiver relationship', Tourism Management, vol. 62, pp. 97-106.

    Gross, MJ, Benckendorff, P, Mair, J & Whitelaw, PA 2017, 'Hospitality higher education quality: establishing standards in Australia', Journal of Hospitality and Tourism Management, vol. 30, pp. 4-14.

    Hallak, R, Assaker, G & El-Haddad, R 2017, 'Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty: a higher-order structural model', Journal of Vacation Marketing, pp. 1-18

    Ingram, K & O'Boyle, I 2017, 'Sport governance in Australia: questions of board structure and performance', World Leisure Journal, pp. 1-17.

    Kim, K & Kim, YG 2017, 'Understanding ethnic food involvement-based markets and their travel preferences', Anatolia: an international journal of tourism and hospitality research, pp. 1-15.

    Knuz, W, Aksoy, L, Bart, Y, Heinonen, K, Kabadayi, S, Ordenes, FV, Sigala, M, Diaz, D & Theodoulidis, B 2017, 'Customer engagement in a big data world', Journal of Services Marketing, vol. 31, no. 2, pp. 161-171

    Li, X, Huang, S & Song, C 2017, 'China's outward foreign direct investment in tourism', Tourism Management, vol. 59, pp. 1-6.

    Liu, B, Huang, S & Fu, H 2017, 'An application of network analysis on tourist attractions: the case of Xinjiang, China', Tourism Management, vol. 58, pp. 132-141.

    Magrath, R, Cleland, JA & Anderson, E 2017, 'Bisexual erasure in the British print media: representation of Tom Daley's coming out', Journal of Bisexuality, vol. 17, no. 3, pp. 300-317.

    Matsuoka, K, Hallak, R, Murayama, T & Akiike, A 2017, 'Examining the effects of perceived quality, value, satisfaction, and destination loyalty in Shiogama, Japan', Tourism Review International: an international journal, vol. 21, no. 1, pp. 3-16.

    O'Boyle, I & Shilbury, D 2017, 'Comparing federal and unitary models of sport governance: a case study investigation', Managing sport and leisure, vol. 21, no. 6, pp. 353-374.

    O'Boyle, I, Ferkins, L & Shilbury, D 2017, 'Leadership in governance: exploring collective board leadership in sport governance systems', Sport Management Review, pp. 1-11

    Sigala, M 2017, 'Collaborative commerce in tourism: implications for research and industry', Current Issues in Tourism, vol. 20, no. 4, pp. 346-355.

    Smith, A, Brown, GP & Assaker, G 2017, 'Olympic experiences: the significance of place', Event Management: an international journal, vol. 21, pp. 281-299.

    Tower, J, McGrath, R, Sibson, R, Adair, D, Bevan, N, Brown, GP, Foley, C, Fullagar, S, Gray, L, Hawkins, C, Jeanes, R, Kerr, R, Martin, K, Maxwell, H, McDonald, K, Peel, N, Reis, A, Xing, T, Yerbury, R & Zimmerman, JA  2017, 'State of leisure studies in Australia and New Zealand', World Leisure Journal, pp. 1-9.

    Webb, T, Cleland, JA & O'Gorman, J 2017, 'The distribution of power through a media campaign: the respect program, referees, and abuse in association football', Journal of global sport management, vol. 2, no. 3, pp. 162-181.

    Wijesinghe, G 2017, 'Hostage to hospitality: Is there a relationship between 'sexual hospitality' and sex in commercial hospitality?', Hospitality and society, vol. 7, no. 2, pp. 181-201. 

    Conference Papers

    Fardous, J, Du, JT, Choo, KK & Huang, S 2017, 'Investigating mobile social media users' behaviors in tourism collaborative information seeking', Proceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval (CHIIR '17), ACM, pp.   

    Manoharan, A & Gross, MJ 2017, 'Understanding the curvilinear relationship between organizational ethnic diversity and innovation in hospitality firms', 2017 ICHRIE Conference Proceedings, ICHRIE, pp. 72-86.

  • 2016 minus-thick plus-thick

    Books

    O'Boyle, I 2016, Organisational Performance Management in Sport, Routledge, New York.

    Book Chapters

    Gross, MJ 2016, 'The decision to internationalise' in M Ivanova, S Ivanov & V Magnini (eds), The Routledge handbook of hotel chain management, Routledge, UK, pp. 109-118.

    Higgins-Desbiolles, BF 2016, 'Walled off from the world: Palestine, tourism and resisting occupation' in Isaac, RK, Hall, CM and Higgins-Desbiolles, F (editors), The Politics and power of tourism in Palestine, Routledge, UK, pp. 178-194.

    Isaac, RK , Platenkamp, V , Higgins-Desbiolles, BF & Hall, CM 2016, 'Giving Palestinian Tourism(s) A Voice' in R Isaac, CM Hall & F Higgins-Desbiolles (eds), The Politics and power of tourism in Palestine, Routledge, UK, pp. 244-249.

    Isaac, R , Hall, CM & Higgins-Desbiolles, BF 2016, 'Palestine as a Tourism Destination' in Isaac, RK, Hall, CM and Higgins-Desbiolles, F (editors), Politics and power of tourism in Palestine, Routledge, UK, pp. 15-34.

    Kassis, R , Solomon, R & Higgins-Desbiolles, BF 2016, 'Solidarity Tourism in Palestine: the Alternative Tourism Group of Palestine as a catalyzing instrument of resistance' in R Isaac, CM Hall & F Higgins-Desbiolles (eds), The Politics and power of tourism in Palestine, Routledge, UK, pp. 37-52.

    Mao, I & Huang, S 2016, 'Mainland Chinese outbound tourism to Australia: Recent progress' in XR Li (ed.), Chinese outbound tourism 2.0, CRC Press, Canada, pp. 133-150.

    Nicholls, RA , Higgins-Desbiolles, BF & Rigney, G 2016, 'Ngarrindjeri authority: a sovereignty approach to tourism' in M Mostafanezhad et al. (eds), Political ecology of tourism : community, power and the environment, Routledge, Abingdon, UK, pp. 1-18.

    West, BD 2016, 'Cultural memory' in D Inglis and A Almilia (eds), The Sage Handbook of Cultural Sociology, Sage, UK, pp. 455-462.

    West, BD 2016, 'War commemoration and the expansion of the past' in B West (ed.), War memory and commemoration, Routledge, London, pp. 1-14.

    West, BD 2016, 'Western tourism and dialogical remembering of the American War in Vietnam' in B West (ed.), War memory and commemoration, Routledge, London, pp. 37-52.

    Journal Articles

    Altinay, L , Sigala, M  & Waligo, V 2016, 'Social value creation through tourism enterprise', Tourism Management, vol. 54, pp. 404-417.

    Assaker, G & Hallak, R 2016, 'Detecting latent classes in tourism data through response-based unit segmentation (REBUS) in Pls-Sem', Tourism Analysis, vol. 21, no. 6, pp. 661-668.

    Boyle, SJ , Reaiche, C , Abdullah, A & Murad, MW 2016, 'Predicting international visitors' interest in Hong Kong Arts Festival', Event Management: an international journal, vol. 20, no. 4, pp. 593-605.

    Brown, GP , Smith, A & Assaker, G 2016, 'Revisiting the host city: An empirical examination of sport involvement, place attachment, event satisfaction and spectator intentions at the London Olympics', Tourism Management, vol. 55, pp. 160-172.

    Bruwer, JDW , Gross, MJ & Lee, HC 2016, 'Tourism destination image (TDI) perception within a regional winescape framework', Tourism Analysis, vol. 21, no. 2, pp. 173-187.

    Chen, G , Huang, S & Bao, J 2016, 'The multiple logics of tourism development in China', Journal of Sustainable Tourism, vol. 24, pp. 1655-1673.

    Chen, G & Huang, S 2016, 'Toward a theory of backpacker personal development: cross-cultural validation of the BPD scale', Tourism Management, vol. 2017, no. 59, pp. 630-639.

    Cleland, JA 2016, 'Sexuality, masculinity and homophobia in association football: an empirical overview of a changing cultural context', International Review for the Sociology of Sport, pp. 1-13.

    Cleland, JA , Magrath, R & Kian, E 2016, 'The Internet as a site of decreasing cultural homophobia in association football: an online response by fans to the coming out of Thomas Hitzlsperger', Men and Masculinities, pp. 1-21.

    Cleland, JA  & Cashmore, E 2016, 'Football fans' views of volence in British football: evidence of a sanitized and gentrified culture', Journal of Sport and Social Issues, vol. 40, no. 2, pp. 124-142.

    Fakih, K , Assaker, G , Assaf, AG & Hallak, R 2016, 'Does restaurant menu information affect customer attitudes and behavioral intentions? A cross-segment empirical analysis using PLS-SEM', International Journal of Hospitality Management, vol. 57, pp. 71-83.

    Gross, MJ & Manoharan, A 2016, 'The balance of liberal and vocational values in hospitality higher education: voices of graduates', Journal of Hospitality and Tourism Education, vol. 28, no. 1, pp. 44-57.

    Hallak, R , McCabe, V , Brown, GP & Assaker, G 2016, 'Segmenting meeting and event management organizations based on business performance', Event Management: an international journal, vol. 20, no. 3, pp. 383- 393.

    Hassan, D  & O'Boyle, I  2016, 'Stakeholder governance and Irish sport', Sport in Society, pp. 1-15.

    Hassanli, N , Gross, MJ & Brown, GP 2016, 'The emergence of home-based accommodations in Iran: a study of self-organization', Tourism Management, vol. 54, pp. 284-295.

    Higgins-Desbiolles, BF 2016, 'Sustaining spirit: a review and analysis of an urban Indigenous Australian cultural festival.', Journal of Sustainable Tourism, vol. 24, pp. 1280-1297.

    Howat, G & Assaker, G 2016, 'Outcome quality in participant sport and recreation service quality models: empirical results from public aquatic centres in Australia', Sport Management Review, pp. 1-16.

    Hsu, CH & Huang, S 2016, 'Reconfiguring Chinese cultural values and their tourism implications', Tourism Management, vol. 54, pp. 230-242.

    Huang, S & Chen, G 2016, 'Current state of tourism research in China', Tourism management perspectives, vol. 20, pp. 10-18.

    Ingerson, SK & Kim, K 2016, 'Exploring the value of an ethnic restaurant experience: a consumer perspective towards Korean restaurants', Tourism Recreation Research, vol. 41, no. 2, pp. 199-212.

    Karkoulian, S , Assaker, G & Hallak, R 2016, 'An empirical study of 360-degree feedback, organizational justice, and firm sustainability', Journal of Business Research, vol. 69, pp. 1862-1867.

    Lee, C , Sardeshmukh, SR  & Hallak, R  2016, 'A qualitative study of innovation in the restaurant industry', Anatolia: an international journal of tourism and hospitality research, vol. 27, no. 3, pp. 367-376.

    Lee, C , Hallak, R & Sardeshmukh, SR 2016, 'Drivers of success in independent restaurants: a study of the Australian restaurant sector', Journal of Hospitality and Tourism Management, vol. 29, pp. 99-111.

    Lee, C , Hallak, R & Sardeshmukh, SR 2016, 'Innovation, entrepreneurship, and restaurant performance : a higher-order structural model', Tourism Management, vol. 53, pp. 215-228.

    Lee, IS , Brown, GP , King, K & Shipway, R 2016, 'Social identity in serious sport event space', Event Management: an international journal, vol. 20, no. 4, pp.

    Ma, D , Du, JT , Cen, Y & Wu, P 2016, 'Exploring the adoption of mobile Internet services by socioeconomically disadvantaged people: a qualitative user study', Aslib journal of information management, vol. 68, no. 6, pp. 670-693.

    Monga, M 2016, 'Integrity and its antecedent: a unified conceptual framework of integrity', Journal of Developing Areas, vol. 50, no. 6, pp. 415-421.

    Monga, M 2016, 'Meaning of integrity from upper echelons' perspective', Journal of Developing Areas, vol. 50, no. 6, pp. 333-340.

    O'Boyle, I & Shilbury, D 2016, 'Exploring issues of trust in collaborative sport governance', Journal of Sport Management, vol. 30, no. 1, pp. 52-69.

    Shilbury, D , O'Boyle, I & Ferkins, L 2016, 'Towards a research agenda in collaborative sport governance', Sport Management Review, vol. 19, no. 5, pp. 479-491.

    Shipway, R , King, K , Lee, IS & Brown, GP 2016, 'Understanding cycle tourism experiences at the Tour Down Under', Journal of Sport Tourism, vol. 20, no. 1, pp. 21-39.

    Shovon, MHI , Nandagopal, D , Vijayaraghavan, R , Du, JT & Cocks, BF 2016, 'Directed connectivity analysis of functional brain networks during cognitive activity using transfer entropy', Neural Processing Letters, pp. 1- 18.

    Sigala, M 2016, 'Collaborative commerce in tourism: implications for research and industry', Current Issues in Tourism, pp. 1-10.

    Sigala, M  2016, 'Learning with the market: a market approach and framework for developing social entrepreneurship in tourism and hospitality', International Journal of Contemporary Hospitality Management, vol. 28, no. 6, pp. 1245-1286.

    Sreih, JF , Assaker, G & Hallak, R 2016, 'Entrepreneurial experience, support for community and family firm performance: a cross-study of product and service-based family businesses', Contemporary Management Research: an international journal, vol. 12, no. 4, pp. 

    Walton, G & Cleland, JA 2016, 'Information literacy: empowerment or reproduction in practice? A discourse analysis approach', Journal of Documentation, pp.

    West, BD  & O'Reilly, R 2016, 'National humanitarianism and the 2004 Indian Ocean tsunami', Journal of Sociology, vol. 52, no. 2, pp.  

    West, BD & Matthewman, S 2016, 'Towards a strong program in the sociology of war, the military and civil society', Journal of Sociology, vol. 52, no. 3, pp. 482-499.       

    West, BD & Aarons, H 2016, 'War memory, national attachment and generational identity in Australia', Journal of Sociology, vol. 52, no. 3, pp. 586-604.

    Xu, J  & Huang, S  2016, 'Exploring Mainland Chinese students' motivations of re-visiting Hong Kong as a familiar place and their links to student life experiences', Journal of destination marketing and management, pp. 1- 8.

    Yang, X , Li, G & Huang, S 2016, 'Perceived online community support, member relations, and commitment: Differences between posters and lurkers', Information and Management, pp. 1-12.

    Conference Papers

    Hasmi, H , Gross, MJ & Scott-Young, C 2016, 'The effect of migrants' leisure participation on place attachment and community embeddedness in managing acculturative stress' in M Kozak & N Kozak (eds), Proceedings of the 8th world conference for graduate research in tourism, hospitality and leisure, Anatolia, pp. 80-87.

    Higgins-Desbiolles, BF , Vilkinas, PM , Wijesinghe, G , Akbar, SM & Gifford, S 2016, 'Indigenous foods benefiting indigenous Australians' in M Scerri & L Hui (eds), Proceedings of the 26th annual CAUTHE conference, Blue Mountains International Hotel Management School, pp. 

    Ma, D , Du, JT , Cen, Y & Wu, P 2016, 'Factors enabling the use of mobile Internet services by information disadvantaged people', Proceedings of the IEEE International Conference on Computer Communication and the Internet (ICCCI 2016), IEEE, pp. 28-31.

    Murray, DW , Chua, SMY  & Halvorsen, B 2016, 'Pretty fly for a white guy... Exploring the Influence of cultural congruence between leaders and followers', Proceedings of ANZAM 2015, ANZAM, pp. 

    Rentschler, R , Cooke, N  & Martin, B  2016, 'Aboriginal & non-Aboriginal non-profit board directors on cultural knowledge and authentic leadership', Proceedings of the 30th Annual Australian and New Zealand Academy of Management Conference (ANZAM 2016), ANZAM, pp. 

    Rentschler, R , Martin, B & Subramaniam, Vishnu, P 2016, 'Aboriginal and Torres Strait Islander representation in annual reports 1973-2015: a study of the Australia Council for the Arts', APIRA 2016 Online Program, RMIT, pp. 

    Sigala, M & Bruwer, JDW 2016, 'Does location of origin differentiate wine tourists? findings from McLaren Vale, Australia' in J Bruwer et al. (eds), Conference Proceedings: 9th Academy of Wine Business Research Conference, University of South Australia, pp. 

    Soleimani, S , Bruwer, JDW , Gross, MJ & Lee, RYM 2016, 'Destination image formation in an astronomical tourism heterogeneous market' in D Fortin & LK Ozanne (eds), Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC) Conference 2016, University of Canterbury, pp. 

    Soleimani, S , Bruwer, JDW , Gross, MJ & Lee, RYM 2016, 'Destination image formation in an astronomical tourism heterogeneous market' in D Fortin & LK Ozanne (eds), Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC) Conference 2016, University of Canterbury, pp.  

  • 2015 minus-thick plus-thick

    Books

    Cleland, JA  2015, A sociology of football in a global context, Taylor and Francis, US.

    Huang, S & Cheng, G 2015, Tourism research in China: themes and issues, Channel View Publications, UK.

    Rentschler, R 2015, Arts governance: people, passion, performance, Routledge, UK.

    West, BD 2015, Re-enchanting nationalisms: rituals and remembrances in a postmodern age, Springer, New York.

    Book Chapters

    Airey, D , Dredge, D & Gross, MJ 2015, 'Tourism, hospitality and events education in an age of change' in D Dredge, D Airey & MJ Gross (eds), The Routledge Handbook of Tourism and Hospitality Education, Routledge, New York, pp. 3-14.

    Dredge, D , Airey, D & Gross, MJ 2015, 'Creating the future: tourism, hospitality and events education in a post-industrial, post-disciplinary world' in D Dredge, D Airey & MJ Gross (eds), The Routledge Handbook of Tourism and Hospitality Education, Routledge, New York, pp. 535-550.

    Gross, MJ & Lashley, C 2015, 'Hospitality higher education : a multidisciplinary approach to liberal values, hospitality, and hospitableness' in D Dredge, D Airey & MJ Gross (eds), The Routledge Handbook of Tourism and Hospitality Education, Routledge, New York, pp. 73-84.

    Higgins-Desbiolles, BF & Whyte, KP 2015, 'Tourism and human rights' in CM Hall, S Gossing & D Scott (editors), The Routledge Handbook of Tourism and Sustainability, Routledge, New York, pp. 105-116.

    Murray, DW & Chua, SMY 2015, 'What is leadership?' in Ian O'Boyle, Murray, Duncan, Cummins, Paul (eds), Leadership in Sport, Routledge, UK, pp.  9-18.

    O'Boyle, I 2015, 'Facilitative leadership in sport management' in Ian O'Boyle, Duncan Murray & Paul Cummins (eds), Leadership in Sport, Routledge, UK, pp. 81-94.

    Rentschler, R 2015, 'More than a circus!: insights from the chair of a major arts board' in C Walter (ed.), Arts Management: an Entrepreneurial Approach, Routledge, New York, pp. 394-409.

    Rentschler, R 2015, 'Sex, lies and museum governance: when two worlds collide' in C Walter (ed.), Arts Management: an Entrepreneurial Approach, Routledge, New York, pp. 383-393.

    Takos, NS , O'Boyle, I & Murray, DW 2015, 'The future: trends and challenges in sport leadership' in D Murray, I O'Boyle & CP Duncan (eds), Leadership in Sport, Routledge, UK, pp. 240-247.

    Journal Articles

    Assaker, G , Hallak, R & Assaf, AG 2015, 'Validating a structural model of destination image, satisfaction, and loyalty across gender and age: multigroup analysis with PLS-SEM', Tourism Analysis, vol. 20, no. 6, pp. 577-591.

    Azmat, F , Fujimoto, Y & Rentschler, R 2015, 'Exploring cultural inclusion: perspectives from a community arts organisation', Australian Journal of Management, vol. 40, no. 2, pp. 375-396.

    Azmat, F & Rentschler, R  2015, 'Gender and ethnic diversity on boards and corporate responsibility: the case of the arts sector', Journal of Business Ethics, pp. 1-14.

    Boyle, SJ , Reaiche Amaro, CH , Wu, C & Murad, MW 2015, 'Factors correlated with visitors' interest in the best international show: evidence from Hong Kong arts festivals', Journal of Developing Areas, vol. 49, pp. 101- 113.

    Boyle, SJ & Abdullah, A 2015, 'Factors influencing engagement with higher education pathway programs', Journal of Developing Areas, vol. 49, pp. 162-182.

    Boyle, SJ , Reaiche Amaro, CH , Wu, C & Murad, MW 2015, 'Factors correlated with visitors' interest in the best international show: evidence from Hong Kong arts festivals', Journal of Developing Areas, vol. 49, pp. 101- 113.

    Bradbury, T & O'Boyle, I 2015, 'Batting above average: governance at New Zealand cricket', Corporate Ownership and Control, vol. 12, no. 4, pp. 352-363.

    Brown, GP , Lee, IS , King, K  & Shipway, R 2015, 'Eventscapes and the creation of event legacies', Annals of leisure research, vol. 18, no. 4, pp.

    Chua, SMY & Murray, DW 2015, 'How toxic leaders are perceived: Gender and information-processing', Leadership and Organization Development Journal, vol. 36, pp. 292-307.

    Cleland, JA 2015, 'Discussing homosexuality on association football fan message boards: a changing cultural context', International Review for the Sociology of Sport, vol. 50, no. 2, pp. 125-140.

    Cleland, JA , O'Gorman, J & Bond, M 2015, 'The English football association's respect campaign: the referees' view', International journal of sport policy and politics, vol. 7, no. 4, pp. 551-563.

    Cleland, JA & Dixon, K 2015, ''Black and whiters': the relative powerlessness of 'active' supporter organization mobility at English Premier League football clubs', Soccer and Society, vol. 16, no. 4, pp. 540-554.

    Faisal, Gao, J  & Du, JT  2015, 'The success implementation factors for mobile collaboration technology in asset maintenance', Journal of mobile technologies, knowledge and society, vol. 2015, no. 459687, pp.

    Filep, S , Volic, I & Lee, IS 2015, 'On positive psychology of events', Event Management: an international journal, vol. 19, no. 4, pp. 

    Fotiadis, AK  & Sigala, M 2015, 'Developing a framework for designing an Events Management Training Simulation (EMTS)', Journal of Hospitality, Leisure, Sports and Tourism Education, vol. 16, pp. 59-71.

    Fu, H , Wu, DC , Huang, S , Song, H & Gong, J 2015, 'Monetary or nonmonetary compensation for service failure? A study of customer preferences under various loci of causality', International Journal of Hospitality Management, vol. 46, pp. 55-64.

    Gretzel, U , Sigala, M , Xiang, Z  & Koo, C  2015, 'Smart tourism: foundations and developments', Electronic Markets, vol. 25, pp.

    Haddad, RE , Hallak, R & Assaker, G 2015, 'Price fairness perceptions and hotel customers' behavioral intentions', Journal of Vacation Marketing, vol. 21, no. 3, pp. 262-276.

    Huang, L , Zhu, Q , Du, JT & Lee, B 2015, 'Exploring the dynamic contribution behavior of editors in wikis based on time series analysis', Program: electronic library and information systems, vol. 50, no. 1, pp. 41-57.

    Huang, S , Keating, BW , Kriz, A & Heung, V 2015, 'Chinese outbound tourism: an epilogue', Journal of Travel and Tourism Marketing, vol. 32, pp. 153-159.

    Huang, S , Afsharifar, A & van der Veen, R 2015, 'Examining the moderating role of prior knowledge in the relationship between destination experiences and tourist satisfaction', Journal of Vacation Marketing, vol. 22, no. 4, pp. 320-334.

    Keating, BW , Huang, S , Kirz, A & Heung, V 2015, 'A Systematic Review of the Chinese Outbound Tourism Literature: 1983¿2012', Journal of Travel and Tourism Marketing, vol. 32, pp. 2-17.

    Khoir, S , Du, JT & Koronios, AP 2015, 'Everyday information behaviour of Asian immigrants in South Australia: a mixed-methods exploration', Information Research: an international electronic journal, vol.

    Khoir, S , Du, JT & Koronios, AP 2015, 'Linking everyday information behaviour and Asian immigrant settlement processes: towards a conceptual framework', Australian Academic and Research Libraries, vol. 46, no. 2, pp. 86-100.

    Kirchner, TA & Rentschler, R 2015, 'External impact of arts management research: an extended analysis', International Journal of Arts Management, vol. 17, no. 3, pp. 46-67.

    Lee, IS & Huang, S 2015, 'Understanding motivations and benefits of attending a multicultural festival', Tourism Analysis, vol. 20, no. 2, pp. 

    Li, Y , Fu, H & Huang, S 2015, 'Does conspicuous decoration style influence customer's intention to purchase? The moderating effect of CSR practices', International Journal of Hospitality Management, vol. 51, pp. 19- 29.

    Liu, Z , Huang, S , Hallak, R & Liang, M 2015, 'Chinese consumers' brand personality perceptions of tourism real estate firms', Tourism Management, vol. 52, pp. 310-326.

    Mohammad Arif, AS , Du, JT & Lee, I 2015, 'Understanding tourists' collaborative information retrieval behavior to inform design', Journal of the association for information science and technology, vol. 66, no. 11, pp. 2285-2303.

    O'Boyle, I & Hassan, D 2015, 'Applying performance management practices within non-profit sport organisations: a case study of New Zealand', International Journal of Sport Management, vol. 16, no. 2, pp. 276-299.  

    O'Boyle, I  & Hassan, D 2015, 'Board composition in federated structures: A case study of the Gaelic Athletic Association', World leisure journal, vol. 58, no. 2, pp. 109-.

    O'Boyle, I 2015, 'Developing a performance management framework for a national sport organisation', Sport Management Review, vol. 18, no. 2, pp. 308-316.

    Sigala, M  & Kyriakidou, O  2015, 'Creativity and innovation in the service sector', Service Industries Journal, vol. 35, no. 6, pp. 297-302.

    Sigala, M 2015, 'From demand elasticity to market plasticity: a market approach for developing revenue management strategies in tourism', Journal of Travel and Tourism Marketing, vol. 32, no. 7, pp. 812-834.

    Sigala, M & Chalkiti, K 2015, 'Knowledge management, social media and employee creativity', International Journal of Hospitality Management, vol. 45, pp. 44-58.

    Sigala, M 2015, 'The application and impact of gamification funware on trip planning and experiences: the case of TripAdvisor's funware', Electronic Markets, vol. 25, no. 3, pp. 189-209.

    Su, L , Huang, S & Chen, X 2015, 'Effects of service fairness and service quality on tourists¿ behavioral intentions and subjective well-being', Journal of Travel and Tourism Marketing, vol. 32, pp. 290-307.

    Wang, Y , Huang, S & Kim, K 2015, 'Toward a framework integrating authenticity and integrity in heritage tourism', Journal of Sustainable Tourism, vol. 23, no. 10, pp. 1468-1481.

    Wei, X , Huang, S , Stodolska, M & Yu, Y 2015, 'Leisure time, leisure activities, and happiness in China: Evidence from a national survey', Journal of Leisure Research, vol. 47, pp. 556-576.

    Williams, KJ & Murray, DW 2015, 'Negotiating the normative: the other normal for mothers of disabled children', Journal of Family Studies, vol. 21, no. 3, pp. 324-340.

    Xianrong, L , Brown, GP & Huang, S 2015, 'Host perceptions of backpackers: Examining the influence of intergroup contact', Tourism Management, vol. 50, pp. 292-305.

    Zumrah, AR & Boyle, SJ 2015, 'The effects of perceived organizational support and job satisfaction on transfer of training', Personnel Review, vol. 44, no. 2, pp. 236-254.

    Zuo, B , Huang, S  & Liu, L 2015, 'Tourism as an agent of political socialisation', International Journal of Tourism Research, vol. 18, pp. 176-185.

    Conference Papers

    Du, JT , Haines, J , Sun, Q , Partridge, H & Ma, D 2015, 'Understanding indigenous people's information practices and internet use: a Ngarrindjeri perspective', PACIS 2015 proceedings, 

    Khoir, S , Du, JT & Koronios, AP 2015, 'Information sharing activities in community associations: Asian immigrants' experiences' in Grove, Andrew (editor), , Proceedings of the 78th ASIS&T Annual Meeting, Association for Information Science and Technology, pp.

    Salehi, S , Du, JT & Ashman, HL 2015, 'Examining personalization in academic Web search', HTâ¿¿15 : proceedings of the 26th ACM Conference on hypertext & social media, Association for Computing Machinery, pp. 103-111.

    Sheng, D , Sun, J , Gu, D , Du, JT  & Liu, H  2015, 'A cross-gender study of link sharing tools¿ continuance in social media context' in Shanlin Yang (ed.) , China Summer Workshop on Information Management, pp. 1-6.

    Shovon, MHI , Nandagopal, D , Du, JT , Vijayalakshmi, R & Cocks, BM 2015, 'Cognitive Activity during Web Search', International ACM SIGIR Conference on Research and Development in Information Retrieval, ACM Digital Library, pp. 967-970.

    Shovon, MHI , Nandagopal, D , Vijayalakshmi, R , Du, JT & Cocks, BF 2015, 'Cognitive load driven directed information flow in functional brain networks' in S Arik et al. (eds), , Neural Information Processing, Springer, pp. 332-340.

    Syafar, F , Du, JT & Gao, J 2015, 'Mobile collaboration technology to support maintenance enterprise systems in large industry', Proceedings of the Americas Conference on Information Systems (AMCIS 2015), Americas Conference on Information Systems, pp. 1-11.

  • 2014 minus-thick plus-thick

    Books

    Cashmore, E & Cleland, JA 2014, Football's dark side: corruption, homophobia, violence and racism in the beautiful game, Palgrave Macmillan, UK.

    Huang, S & Sun, X 2014, Economy hotels in China: a glocalised innovative hospitality sector, Routledge, Oxon, United Kingdom.

    Book Chapters

    Boyle, SJ 2014, 'Report and proposal writing' in D Carroll (ed.), Skills for academic and career success, Pearson Australia, Australia, pp. 158-175.

    Du, JT , Zhu, Q & Koronios, AP 2014, 'Overview of theory and practice in library and information science research in Asia-Oceania' in JT Du, Q Zhu & A Koronios (eds), Library and information science research in Asia- Oceania : theory and practice, Information Science Reference, Hershey, PA, pp. 1-6.

    Hagger, CJ & Murray, DW 2014, 'Anticipating a flourishing future with tourism experiences' in S Filep & P Pearce (eds), Tourist Experience and Fulfilment: Insights from Positive Psychology, Routledge, New York, pp. 186-202.

    Higgins-Desbiolles, BF  & Whyte, KP 2014, 'Critical Perspectives on Tourism' in AA Lew, CM Hall & AM Williams (eds), The Wiley Blackwell companion to tourism, Wiley Blackwell, UK, pp. 88-97.

    Jogulu, U & Rentschler, R 2014, 'Arts managers' career insights and their marketing implications' in D O'Reilly, R Rentschler & T Kirchner (eds), The Routledge Companion to Arts Marketing, Routledge, London, pp. 59- 70.

    Mckay, J & West, BD 2014, 'Gallipoli, Tourism and Australian Nationalism' in Toby Miller (eds), The Routledge Companion to Global Popular Culture, Routledge, UK, pp. 436-448.

    Mian, A 2014, 'Sustainable Tourism and the Culture Economy: Does Certification Matter?' in S Sukhbir, S McKenzie & H Harris (eds), Linking Local and Global Sustainability, Springer, London, pp. 193-206.

    Shovon, MHI , Nandagopal, D , Vijayalakshmi, R , Du, JT & Cocks, BF 2014, 'Transfer entropy and information flow patterns in functional brain networks during cognitive activity' in C Loo (ed.), Lecture Notes in Computer Science, Springer, Germany, pp. 1-10.

    Sigala, M 2014, 'E-hospitality and technology' in I Pantelidis (ed.), The Routledge handbook of hospitality management, Taylor and Francis, UK, pp. 287-301.

    Sigala, M 2014, 'Groundswell: a co-creation approach for exploiting social media and redesigning (e-)learning in tourism and hospitality education' in DA Dredge & M Gross (eds), The Routledge Handbook of Tourism and Hospitality Education, Routledge, UK, pp. 440-459.

    Sigala, M 2014, 'Using data envelopment analysis for measuring and benchmarking productivity in the hotel sector' in Z Gu (ed.), Management science applications in tourism and hospitality, Taylor and Francis, UK, pp. 39-60.

    Zhu, Q , Huang, L , Du, JT & Liu, H 2014, 'Trends and Research of Wikis' Quality and Governance Based on Bibliometric and Content Analysis' in W Yeoh, JR Talburt & Y Zhou (eds), Information Quality and Governance for Business Intelligence, IGI Global, US, pp. 148-166.

    Journal Articles

    Assaker, G , Hallak, R , Vinzi, VE & O'Connor, P 2014, 'An empirical operationalization of countries' destination competitiveness using partial least squares modeling', Journal of Travel Research, vol. 53, no. 1, pp. 26-43.

    Assaker, G & Hallak, R 2014, 'Segmenting the travel market based on the tourists' need for novelty: Insights and implications for Mediterranean destinations', Journal of Tourism Challenges and Trends, vol. 7, pp. 21-44.

    Brown, GP & Huang, S 2014, 'Interpreting tourism at Olympic sites: a cross-cultural analysis of the Beijing Olympic Green', International Journal of Tourism Research, vol. 17, no. 4, pp. 364-374.

    Brown, GP , Hixson, EJ & McCabe, V 2014, 'Privileged mobility: employment and experience at the Olympic Games', Journal of Sport Tourism, vol. 18, no. 4, pp. 265-286.

    Chen, G , Bao, J & Huang, S 2014, 'Developing a scale to measure backpackers' personal development', Journal of Travel Research, vol. 53, no. 4, pp. 522-536.      

    Chen, G , Tao, J  & Huang, S 2014, 'Segmenting Chinese Backpackers by Travel Motivations', International Journal of Tourism Research, vol. 16, pp. 355-367.

    Chua, SMY , Murray, DW & Vilkinas, PM 2014, 'Terror at the top: toxic leadership undermines an organisation, making an HR director's role in instigating change as difficult as it is necessary', HR monthly, pp. 28-31.

    Cleland, JA 2014, 'Association football and the representation of homosexuality by the print media: a case study of Anton Hysén', Journal of Homosexuality, vol. 61, no. 9, pp. 1269-1287.

    Cleland, JA & Cashmore, E  2014, 'Fans, racism and British football in the twenty-first century: the existence of a 'colour-blind' ideology', Journal of Ethnic and Migration Studies, vol. 40, no. 4, pp. 638-654.

    Cleland, JA 2014, 'Racism, football fans, and online message boards: how social media has added a new dimension to racist discourse in English football', Journal of Sport and Social Issues, vol. 38, no. 5, pp. 415-431.

    Cleland, JA 2014, 'Working together through sport?: local authority provision for ethnic minorities in the UK', Sport in Society, vol. 17, no. 1, pp. 38-51.

    Cummins, PG & O'Boyle, I 2014, 'Leading through others: social identity theory in the organizational setting', Organization Development Journal, vol. 32, no. 3, pp. 27-39.

    Cummins, PG & O'Boyle, I 2014, 'Psychosocial factors involved in transitions from college to postcollege careers for male NCAA division-I basketball players', Journal of Career Development, vol. 28, pp. 

    Du Plessis, J , O'Sullivan, J & Rentschler, R  2014, 'Multiple layers of gender diversity on corporate boards: to force or not to force', Deakin Law Review, vol. 19, no. 1, pp. 1-50.

    Du, JT 2014, 'The information journey of marketing professionals: Incorporating work task-driven information seeking, information judgments, information use, and information sharing', Journal of the American Society for Information Science and Technology, vol. 65, pp. 1850-1869.

    Fujimoto, Y , Rentschler, R , Le, H , Edwards, D & Härtel, CEJ 2014, 'Lessons learned from community organizations: inclusion of people with disabilities and others', British Journal of Management, vol. 25, no. 3, pp. 518-537.

    Hallak, R , Assaker, G & O'Connor, P 2014, 'Are family and nonfamily tourism businesses different? an examination of the entrepreneurial self-efficacy-entrepreneurial performance relationship', Journal of Hospitality and Tourism Research, vol. 38, no. 3, pp. 388-413.

    Hasmi, H , Gross, MJ  & Scott-Young, CM 2014, 'Leisure and settlement distress: the case of South Australian migrants', Annals of leisure research, vol. 17, no. 4, pp. 377-397.

    Higgins-Desbiolles, BF , Trevorrow, G & Sparrow, SR 2014, 'The Coorong Wilderness Lodge: a case study of planning failures in Indigenous tourism', Tourism Management, vol. 44, pp. 46-57.

    Higgins-Desbiolles, BF , Moskwa, EC & Gifford, S 2014, 'The restaurateur as a sustainability pedagogue : the case of Stuart Gifford and Sarah's Sister's Sustainable Café', Annals of leisure research, vol. 17, no. 3, pp. 267-280.

    Hsu, CH , Liu, Z & Huang, S 2014, 'Acquiring intangible resources through entrepreneurs' network ties : a study of Chinese economy hotel chains', Cornell Hospitality Quarterly: hospitality leadership through learning, vol. 56, no. 3, pp. 273-284.

    Huang, S , Liu, Z & Hsu, C 2014, 'Customer experiences with economy hotels in China: evidence from mystery guests', Journal of Hospitality Marketing and Management, vol. 23, pp. 266-293.

    Huang, S , Weiler, B & Assaker, G 2014, 'Effects of interpretive guiding outcomes on tourist satisfaction and behavioral intention', Journal of Travel Research, vol. 54, no. 3, pp. 344-358.

    Le, H , Jogulu, U & Rentschler, R 2014, 'Understanding Australian ethnic minority artists' careers', Australian Journal of Career Development, vol. 23, no. 2, pp. 57-68.

    Li, G , Yang, X & Huang, S 2014, 'Effects of Social Capital and Community Support on Online Community Members' Intention to Create User-generated Content', Journal of Electronic Commerce Research, vol. 15, pp. 190-199.

    Luo, X , Huang, S & Brown, GP 2014, 'Backpacking in China : a netnographic analysis of donkey friends' travel behaviour', Journal of China Tourism Research, vol. 11, no. 1, pp. 

    Manoharan, A , Gross, MJ & Sardeshmukh, SR 2014, 'Identity-conscious vs identity-blind: Hotel managers' use of formal and informal diversity management practices', International Journal of Hospitality Management, vol. 41, pp. 1-9.

    Moskwa, EC , Higgins-Desbiolles, BF & Gifford, S 2014, 'Sustainability through food and conversation: the role of an entrepreneurial restaurateur in fostering engagement with sustainable development issues', Journal of Sustainable Tourism, vol. 23, no. 1, pp.

    O'Boyle, I 2014, 'Determining Best Practice in Performance Monitoring and Evaluation of Sport Coaches: Lessons from the Traditional Business Environment', International Journal of Sports Science and Coaching, vol. 9, pp. 233-246.

    O'Boyle, I & Hassan, D 2014, 'Performance management and measurement in national-level non-profit sport organisations', European Sport Management Quarterly, vol. 14, no. 3, pp. 299-314.   

    Rentschler, R , Bridson, K  & Evans, JH III 2014, 'Exhibitions as sub-brands: an exploratory study', Arts Marketing: An International Journal, vol. 4, pp. 45-66.

    Sigala, M 2014, 'Customer involvement in sustainable supply chain management: a research framework and implications in tourism', Cornell Hospitality Quarterly: hospitality leadership through learning, vol. 55, no. 1, pp. 76-88.

    Sigala, M 2014, 'Evaluating the performance of destination marketing systems (DMS): stakeholder perspective', Marketing Intelligence and Planning, vol. 32, no. 2, pp. 208-231.

    Sigala, M & Chalkiti, K 2014, 'Investigating the exploitation of web 2.0 for knowledge management in the Greek tourism industry: an utilisation-importance analysis', Computers in Human Behavior, vol. 30, pp. 800-812.

    Smith, JETJ, Murray, DW & Howat, G 2014, 'How perceptions of physique can influence customer satisfaction in health and fitness centres', Managing Leisure, vol. 19, no. 6, pp. 442-460.

    Su, L , Huang, S , van der Veen, R & Chen, X 2014, 'Corporate Social Responsibility, Corporate Reputation, Customer Emotions and Behavioral Intentions: A Structural Equation Modeling Analysis', Journal of China Tourism Research, vol. 10, pp. 511-529.

    Voon, B , Lee, N & Murray, DW 2014, 'Sports service quality for event venues : evidence from Malaysia', Sport, business and management, vol. 4, no. 2, pp. 125-141.

    West, BD 2014, 'Historical re-enacting and affective authority: performing the American Civil War', Annals of leisure research, vol. 17, pp. 161-179.

    Wijesinghe, G 2014, 'Reimagining the application of sustainability to the hospitality industry through a virtue ethics framework', Journal of Sustainable Tourism, vol. 22, no. 1, pp. 31-49.

    Conference Papers

    Boyle, SJ , Reaiche Amaro, CH , Wu, C & Murad, MW 2014, 'Associations between visitors' demographic, attitudinal and behavioural factors and their interest in the arts festival' in Abu NM Wahid & Carmen R Amaro (ed.) , Proceedings of the Australia Academy of Business and Social Sciences Conference 2014, Australian Academy of Business and Social Sciences, pp. 1-17.

    Boyle, SJ & Abdullah, A 2014, 'Identifying Factors that Motivate Engagement with Higher Education Pathway Programs' in Abu NM Wahid & Carmen R Amaro (ed.) , Journal of Developing Areas, Middle Tennessee State University, pp. 1-16.

    Boyle, SJ , Reaiche Amaro, CH , Wu, C & Murad, MW 2014, 'Associations between visitors' demographic, attitudinal and behavioural factors and their interest in the arts festival' in Abu NM Wahid & Carmen R Amaro (ed.) , Proceedings of the Australia Academy of Business and Social Sciences Conference 2014, Australian Academy of Business and Social Sciences, pp. 1-17.

    Boyle, SJ & Abdullah, A 2014, 'Identifying Factors that Motivate Engagement with Higher Education Pathway Programs' in Abu NM Wahid & Carmen R Amaro (ed.) , Journal of Developing Areas, Middle Tennessee State University, pp. 1-16.

    Faisal,  , Gao, J  & Du, JT  2014, 'Current mobile technology roles to support collaborative maintenance', 23rd IBIMA conference on vision 2020: Sustainable growth, economic development, and global competitiveness, IBIMA - International Busines Information Management Association, pp. 2216-2224.

    Faisal,   , Gao, J  & Du, JT 2014, 'Mobile-Enabled Collaborative Maintenance' in PACIS (ed.) , Proceedings of International Workshop of Information Technology and Internet Finance - PACIS 2014, PACIS, pp. 1-15.

    Fernando, ATJ , Du, JT & Ashman, HL 2014, 'Personalisation of Web Search: Exploring Search Query Parameters and User Information Privacy Implications - The Case of Google' in S Geva (ed.) , Proceedings of the 37th International ACM SIGIR conference on Research & development in information retrieval, ACM - Association for Computing Machinery Inc, pp. 31-36.

    Gao, H , Huang, S & Brown, GP 2014, 'Making the right decision: An exploratory study of gift purchase behavior by Chinese tourists' in M Chien (ed.) , Tourism and Hospitality in the Contemporary World: Trends, Changes and Complexity - Cauthe 2014, CAUTHE, pp.

    Gross, MJ & Manoharan, A 2014, 'An exploratory study of hospitality graduates' perceptions of liberal and vocational balance in higher education' in M Chien (ed.) , Tourism and Hospitality in the Contemporary World: Trends, Changes and Complexity - Cauthe 2014, CAUTHE, pp.

    Huang, S , Afsharifar, A & van der Veen, R 2014, 'Testing the moderating effects of prior destination knowledge on the relationship between destination experiences and tourist satisfaction: an Iranian case' in Chien, P Monica (ed), , Tourism and hospitality in the contemporary world: trends, changes & complexity: proceedings of the 24th annual conference, School of Tourism, The University of Queensland, pp.

    Huang, S 2014, 'Using Freelisting to Examine the Destination Image of China among Australian Residents' in R Nunkoo, B Seetanah & RV Sannassee (ed.) , Conference Proceedings of the 4th Advances in Hospitality & Tourism Marketing & Management Conference, University of Mauritius, pp. 684-708.

    Kim, K 2014, 'The Development of E-portfolio Assissmet as a new E-learning tool: Current practices and future directions' in M Chien (ed.) , Tourism and Hospitality in the Contemporary World: Trends, Changes and Complexity - Cauthe 2014, CAUTHE, pp. 941-944.

    Luo, X , Brown, GP & Huang, S 2014, 'Resident perceptions of backpackers' impacts: A case study from Lijiang, China' in M Chien (ed.) , Tourism and Hospitality in the Contemporary World: Trends, Changes and Complexity - Cauthe 2014, CAUTHE, pp.

    Mohd Hasmi, MHB, Gross, MJ & Scott-Young, CM 2014, 'Migrants' leisure participation: Benefits and constraints' in M Chien (ed.) , Tourism and Hospitality in the Contemporary World: Trends, Changes and Complexity - Cauthe 2014, CAUTHE, pp. 273-285.

    Murray, DW & Chua, SMY 2014, 'Differences in Leadership Styles and Motives in men and women: How Generational Theory Informas Gender Role Congruity', Proceedings of the 10th European Conference on Mnagement Leadership and governance, pp. 192-199.

    Khoir, S , Du, JT & Koronios, AP  2014, 'Investigating Information Behaviour of Asian Immigrants in South Australia and Making Recommendations for Public Library Services Support' in KS Soliman (ed.) , Proceedings of the 23rd IBIMA Conference, IBIMA - International Busines Information Managem..., pp. 162-169.

    Khoir, S , Du, JT & Koronios, AP 2014, 'Study of Asian immigrants information behaviour in South Australia: Preliminary Results' in M Kindling (ed.) , Proceedings of the iConference, iSchools Organization, pp. 682-689.

    Mohammad Arif, AS , Du, JT & Lee, I 2014, 'Examining collaborative query reformulation: a case of travel information searching' in S Geva (ed.) , Proceedings of the 37th International ACM SIGIR conference on Research & development in information retrieval, ACM - Association for Computing Machinery Inc, pp. 875-878.

    Shovon, MHI , Nandagopal, D , Vijayalakshmi, R , Du, JT & Cocks, BF 2014, 'Towards a cognitive metric using normalized transfer entropy', ASE BigData/SocialInformatics/PASSAT/BioMedCom, Academy of Science and Engineering (ASE), pp. 

     
     

Engage with us

Contract research

CTLM engages in contract research with national and international organisations representing the community, government and private sectors. Our partnerships include:

  • Aquatics and Recreation Victoria (ARV), Melbourne
  • Australian Leisure Facilities Association (ALFA)
  • Botanic Gardens of Adelaide, South australia
  • City of Christchurch, New Zealand
  • City of Cockburn, Western Australia
  • City of Dunedin, New Zealand
  • City of Fremantle, Western Australia
  • City of Greater Shepparton, Victoria
  • City of Monash, Victoria
  • City of Moreland, Victoria
  • City of Rockingham, Western Australia
  • City of Subiaco, Western Australia
  • City of Sydney, New South Wales
  • City of Whitehorse, Victoria
  • City of Yarra, Victoria
  • Economic Directorate Development, Australian Capital Territory
  • Northcote Aquatic Centre, Victoria
  • South Australian Aquatic & Leisure Centre
  • Shire of Yarra Ranges, Victoria
  • Parks Australia
  • Town of Victoria Park
  • Venues West, Western Australia
  • YMCA Victoria
  • Warringah Aquatic Centre, New South Wales

Industry Advisory Group

The members of the Advisory Group are:

Contact us

Centre for Tourism and Leisure Management

Location Elton Mayo Building, City West Campus, 47-55 North Terrace Adelaide 5000