Wireless access to the internet is available on all University of South Australia campuses and sites including regional and interstate sites, and we also offer a comprehensive suite of video conferencing and Audio Visual (AV) facilities, equipment and services.
To learn more about connecting to wireless at UniSA please click here, and further information about video conferencing and AV at UniSA is available here.
Contacting the IT Help Desk
The IT Help Desk is your first point of call for any IT related queries or issues. When you call us, we will create a Service Call and this is a transaction summary to ensure that your request gets processed.
If your issue or query is urgent and critical, please contact the IT Help Desk on 8302 5000. If your query is not urgent, you can contact the IT Help Desk by email.
If you are interstate, you can contact the Helpdesk for the cost of a local call on: 1300 558 654.
The IT Help Desk operates between the following hours:
- Mon-Fri 8:00am – 9:00pm
- Sat-Sun 2:00pm – 6:00pm
Please note that if you call the IT Help Desk outside operating hours and leave a voicemail message, your request will be processed first thing in the morning.