The Role of Interpreters
Thursday 23 February 2017
6.00 - 7.15pm
Australia is culturally and ethnically diverse - and culture, language and ethnicity significantly influence our experience in healthcare. Communication challenges can be intensified in consultations with patients from culturally and linguistically diverse (CALD) backgrounds, where language and cultural specificities introduce a range of new dynamics to the discussion of palliation.
The provision of professional interpreting services in the hospital setting decreases communication errors of clinical significance and improves clinical outcomes and patient satisfaction. This talk will discuss recent collaborative research on access to interpreters in the hospital setting and the experience of professional interpreters in working with health care professionals and CALD patients in Palliative Care.
Associate Professor, Dr Phillip Good
Associate Professor, Dr Phillip Good is Director of Palliative Medicine at St Vincent’s Private Hospital Brisbane, Senior Specialist in Palliative Care at Mater Health Services and Associate Professor at the Mater Research Institute - The University of Queensland, Australia. Completing his PhD on evidence-based palliative care, he tries to combine clinical practice in palliative care with research aimed at improving patient outcomes.
He is involved in both quantitative and qualitative research studies and his research interests include clinical research studies, pharmacology studies on methadone, and qualitative studies in regards to patient and carer journeys in palliative care, as well as the experience of Culturally and Linguistically Diverse (CaLD) patients, carers and interpreters.